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PRODUCTION API END POINTS:

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  • reconStatus = 2

In live reconciliation mode, it is possible to add for each transaction an additional field that allow the user to add enter the reason for the the reconciliation . This part made in an additional field. Please note this is optional.

  • If included, the reason value should be added in "change_reason" and these are the options:

    • Suspected Fraud

    • Respondent Quality (speeding, straightlining, text response...)

    • Ghost Completes

    • Client Rejected

    • Duplicate Respondent

  • Any other variation is accepted and is recorded has as Respondent Quality.

Example Single Survey Call:

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Note

NOTE: If one or more transaction_id/s (TXs) passed are ineligible or already reconciled, the system will start the reconciliation process and those TXs will be skipped.

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Note

NOTE: to get the transactions not eligible to reconcile or not reconciled withing the recon process you can use this formula

transactions - eligible = not eligible / not reconciled

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