Userflow - Respondent Redirects

Owned by David Breihan
Last updated: Sept 09, 2024 by Colleen Koster
2 min read

Reviewing Our Redirect Links

Redirect links will pass information back to you once a respondent’s session ends on the PureSpectrum platform. We require 2 redirect links, but also have additional redirect options to track blacklisted respondents and instances when there are no surveys available. The same set of redirects will be used for all countries.

  • Complete: track users who complete a survey and should receive a payout

  • Terminate: track users who do not complete a survey and are not eligible for a payout. You can use this for all statuses that aren’t Complete if you don’t want to track Blacklist or No Survey statuses

  • Blacklist: Very useful to track security term statuses such as hashing failure and third-party flags that we deem major quality concerns.

Users returned on this redirect should be blocked from our surveys going forward.

  • No Surveys: If you want to track or manage users who entered our system but did not match any surveys. This can be a useful metric for knowing when to potentially experiment with other CPI amounts or hold off on sending that user back into Fusion for a bit.

We strongly recommend including redirect links for all four statuses as this provides more insight into survey performance.

Inputting Your Links

When inputting your links:

  1. Do not include dynamic parameter names at this step. Those are defined later in the process (see below)

  2. You may include a static parameter (i.e. “St=c”) name after the ? for each link entry

Examples

Default Redirect links:

If you are using an S2S callback and do not wish to provide or specify redirect links, you can implement default links for each of the 4 respondent outcomes.

Complete: https://fusion.spectrumsurveys.com/complete

Terminate: https://fusion.spectrumsurveys.com/terminate

Blacklist: https://fusion.spectrumsurveys.com/blacklist

No Surveys Available: https://fusion.spectrumsurveys.com/nosurveys

Redirect Parameter Mapping:

Outgoing variables will be passed from PureSpectrum to you, the supplier, via a redirect link once a respondent’s session ends on the PureSpectrum platform. In most cases, Incoming and Outgoing variables are often the same.

it is important not to miss this step when setting up your redirects

 

You also have the option to include the Survey ID and Survey LOI variables that may have been mapped in the previous section.

 

Example Complete Redirect

https://fusion.spectrumsurveys.com/complete?&transactionId=[SupplierSessionID]&memberId=[SupplierUserMemberID]&asr_s_hash=123abc456def91011xyz&surveyID=[123456]&LOI=[12]