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Another example, ps_rstatus=13 indicates an issue with your targeting. You should call the surveys api again and check the "last_modified" date. If the last_modified has change since you last pulled the survey, there is a strong chance that a qualification has changed.
- The following statuses indicate an issue with your targeting, suggesting the need to refresh your current quotas: 12, 13, 22, 23, 24, 25, 34, 35
- The following statuses indicate an issue with survey grouping or duplication: 15, 30, 32
- The following statuses indicate an issue with fraud or respondent quality: 20, 29, 31
- Status 11 & 19 indicate a dropped off respondent. These status will never be present in a redirect.
- It is not possible to build actionable intelligence off of buyer related statuses like 17 or 18. Excessive Buyer quota fulls/terms will negatively impact buyer IR.
| ps_rstatus | status code | Description | Supplier Redirect Type | Counts against Buyer Incidence Rate | May Retake Survey? |
|---|---|---|---|---|---|
| 12 | PS Quota Full | The respondent belongs to a quota where remaining=0, and currently_open=0 | Quota Full | If quota reopens or new quota opens | |
| 13 | PS Termination | Screener termination on qualification questions. Recheck survey qualifications | Termination | If qualifications change | |
| 11 | PS _Side_In_ProgressDrop | N/A | Yes | ||
| 15 | PS Quality | De-Dupe by PureSpectrum | Security if available, Termination if unavailable | No | |
| 16 | Buyer In Progress | N/A | No | ||
| 17 | Buyer Quota Full | Buyer has indicated quota-full | Quota Full | x | No |
| 18 | Buyer Termination | Buyer has disqualified the respondent | Termination | x | No |
| 19 | Buyer Drop | The respondent has failed to return to PureSpectrum after three times current LOI | N/A | x | No |
| 20 | Buyer Quality Termination | Speeding, straight-lining, trap questions | Quality if available, Termination if unavailable | No | |
| 21 | Complete | Complete | x | No | |
| 22 | PS Survey Closed Termination | Survey Closed | Termination | Yes | |
| 23 | PS Survey Paused Termination | Survey Paused | Termination | No | |
| 24 | PS Unopened Quota Term | Quota has remaining>0, but currently_open=0 | Termination | Yes | |
| 25 | PS Supplier Allocation Full | No completes remaining for this supplier ID | Termination | Yes | |
| 26 | PS Past Participation_Fail | Currently Not In Use | |||
| 27 | PS_Supplier_Quota_Allocation_Full | Currently Not In Use | Yes | ||
| 28 | PS Invalid Survey | Survey is invalid. Check entry links | Termination | ||
| 29 | PS LOI Threshold Failure | The respondent redirected back from the buyer as a complete too quickly | Quality if available, Termination if unavailable | No | |
| 30 | Buyer Security (De-Dupe) | Respondent has already taken survey, caught by the buyer | Security if available, Termination if unavailable | No | |
| 31 | Buyer Hash Failure | Respondent has tampered the url, resulting in security hash failure | Quality if available, Termination if unavailable | No | |
| 32 | PS Grouping Termination | Respondent is disqualified from taking the current survey due to grouping rules. Check grouping rules again | Security if available, Termination if unavailable | Yes, if exclusion period expires | |
| 34 | PS Temp Exclusion | Used for field management. Special type of quota that specifies respondents to be currently excluded. | Termination | Yes, if temp exclusion is lifted | |
| 35 | Ps_no_matched_quotas | Respondent failed to match at least one active quota | Termination | Yes, if a quota is added that the respondent matches |
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